Where Is Travellers Insurance Based?

Travelers Insurance is headquartered at 485 Lexington Avenue, New York, NY 10017.

You’ll find Travelers Insurance’s corporate headquarters at 485 Lexington Avenue in Manhattan’s Financial District. This isn’t just any address—it’s the legal home base for regulatory filings and corporate governance. Sure, New York drives global strategy, but Travelers also runs regional hubs in Chicago, Hartford, and Minneapolis to keep things running smoothly closer to home. Need to find a local office? Just hop on the Travelers website and use their “Find an Agent” tool.

New York City’s Financial District was chosen for its access to global capital markets, regulatory infrastructure, and a deep talent pool of insurance professionals.

New York City’s Financial District isn’t just a flashy address—it’s a powerhouse for global capital markets and regulatory muscle. Think the New York State Department of Financial Services, plus a talent pool packed with insurance, legal, and actuarial pros. According to the City of New York, over 300,000 finance and professional services workers call this area home. For an insurer like Travelers, that means top-tier hiring, easy collaboration with industry peers, and the agility to pivot fast when markets shift. Honestly, this is the kind of ecosystem that makes property and casualty insurance tick.

Founded in 1864 in New York City, Travelers Insurance has grown into a leading property and casualty insurer with a global presence and a strong financial rating.

Travelers Insurance traces its roots back to April 1, 1864, in New York City. Fast-forward to 2026, and it’s now one of the biggest property and casualty insurers in the U.S., with a market cap around $35 billion. The company’s reach? All 50 states plus Canada and select global markets. Stability isn’t just a buzzword here—Travelers boasts an A+ rating from Fitch Ratings and an AA rating from S&P Global. That’s the kind of financial firepower that reassures policyholders, especially after a rough storm season.

Travelers Insurance began in 1864 when James Batterson issued the first recorded accident insurance policy in the U.S.

Back in 1864, James Batterson—yes, the same guy who’d later found Travelers—issued the first recorded accident insurance policy in the U.S. The premium? A whopping two cents for a four-block walk home. That tiny policy sparked the modern accident insurance industry in America. Batterson wasn’t just some random entrepreneur; he started as a stonecutter and saw the need to protect workers and travelers from injury-related financial ruin. Within a year, Travelers expanded into life insurance, becoming the first U.S. insurer to offer multiple coverage types.

The red umbrella logo debuted in 1870 and has symbolized reliability and security for over 150 years.

The red umbrella made its debut in 1870, and it’s been a symbol of protection ever since. Company lore says the design came from an incident where an umbrella shielded a child from rain—talk about a metaphor for foresight. According to Travelers’ official history, the logo screams reliability, stability, and shelter from life’s curveballs. Today, you’ll spot that umbrella on policies, buildings, and digital platforms worldwide. It’s one of the most recognizable logos in insurance, and for good reason.

Yes, Travelers Group merged with Citicorp in 1998 to form Citigroup, but Travelers became an independent company again in 2002.

Here’s the deal: In 1998, Travelers Group merged with Citicorp to create Citigroup, one of the largest financial services giants out there. But by 2002, Travelers spun off as an independent company again. Why? Regulatory changes and a shift in strategy. Travelers wanted to focus solely on property and casualty insurance, while Citigroup kept its diversified financial services model. It was part of a bigger industry consolidation wave in the early 2000s.

The main office is located at 485 Lexington Avenue, New York, NY 10017.

Travelers Insurance’s main office sits at 485 Lexington Avenue, New York, NY 10017. This isn’t just a fancy address—it’s the registered headquarters for corporate governance, investor relations, and executive leadership. Sure, New York sets the strategy, but Travelers also runs major offices in Hartford, Chicago, and Minneapolis to handle regional operations and customer service. Want to double-check? The company’s annual filings with the U.S. Securities and Exchange Commission have all the details.

Travelers recruits across the U.S., with strong hiring hubs in New York, Hartford, Chicago, and Minneapolis.

Travelers is always on the hunt for talent, and it casts a wide net. The company recruits nationwide but has strong hiring hubs in New York City, Hartford, Chicago, and Minneapolis. These cities aren’t just big—they’re packed with diverse talent in finance, actuarial science, underwriting, technology, and customer service. As of 2026, Travelers employs over 30,000 people across the U.S. and Canada, with a big focus on data analytics and digital innovation. Job seekers can check out open roles on the Travelers careers website or LinkedIn. The company also partners with universities to recruit early-career talent in risk management programs.

Policyholders can file claims quickly through the Travelers mobile app or by calling 1-800-CLAIM-33 (1-800-252-4633).

Filing a claim with Travelers is a breeze. Policyholders can do it 24/7 via the Travelers mobile app (iOS and Android) or by calling 1-800-CLAIM-33 (1-800-252-4633). The app lets you submit photos of damage, track your claim status, and get instant updates. For auto claims, there’s even a “Quick Claim” feature that can process straightforward cases in minutes. If you prefer the phone, dedicated claims reps will walk you through the process. As of 2026, minor auto insurance claims are typically processed in under 3 business days.

Early company records, including James Batterson’s two-cent policy, are preserved at the Hartford History Center in Connecticut.

Want to see where it all began? Early company records—including James Batterson’s original two-cent accident insurance policy from 1864—are preserved at the Hartford History Center in Hartford, Connecticut. This center, part of the Hartford Public Library, houses one of the most comprehensive archives of U.S. insurance history. Scholars and researchers can access digitized materials online or visit in person. These documents offer a fascinating look at the origins of American insurance and how risk management has evolved over time.

As of 2026, Travelers has pledged to cut its operational carbon footprint by 50% by 2030.

Travelers isn’t just focused on insurance—it’s also committed to sustainability. As of 2026, the company has pledged to reduce its operational carbon footprint by 50% by 2030, as outlined in its Environmental, Social, and Governance (ESG) report. This includes cutting Scope 1 and Scope 2 emissions from owned and leased facilities, plus energy consumption across its property portfolio. Travelers has already switched to 100% renewable electricity in several major offices and is investing in energy-efficient building retrofits. These efforts align with broader industry trends toward sustainability in corporate operations. Travelers also supports climate resilience initiatives in the communities it serves.

For claims, billing, and support, call 1-800-CLAIM-33 or use the Travelers mobile app.

Need to file a claim, check your bill, or get general support? Travelers has you covered. Policyholders can call 1-800-CLAIM-33 (1-800-252-4633) or use the Travelers mobile app for 24/7 assistance. The app is available for both iOS and Android and offers features like digital ID cards, coverage details, and live chat support. The phone line is staffed around the clock by trained claims professionals who can help with auto, home, and business claims. Travelers also provides localized support through regional service centers in key markets like Texas and California. Always have your policy number handy when calling or using the app.

Travelers Incorporated operates in all 50 U.S. states and is officially incorporated in Minnesota.

Travelers Insurance Company is officially incorporated in Minnesota, but that doesn’t limit its reach. The company operates in all 50 U.S. states through subsidiaries like Travelers Property Casualty Company of America and Travelers Indemnity Company. Because it’s incorporated in Minnesota, Travelers is regulated by the Minnesota Department of Commerce while also complying with state-specific insurance laws nationwide. This structure lets the company offer standardized coverage across state lines while meeting local regulatory requirements. Policyholders can confirm their state’s licensed insurer using the NAIC Consumer Information Source.

No, Travelers is not owned by Citigroup.

Nope. While Travelers Group merged with Citicorp in 1998 to form Citigroup, the companies separated in 2002. Travelers has been an independent public company ever since, trading on the New York Stock Exchange under the ticker TRV. It’s owned by its shareholders, not Citigroup or any other financial institution. The split was part of a broader industry trend toward specialization in insurance versus financial services. Travelers’ current ownership structure is publicly disclosed in its annual proxy statement filed with the SEC.

No, Travelers Insurance is not part of Hartford.

No. Both companies have deep roots in Connecticut’s insurance industry, but Travelers Insurance and The Hartford Financial Services Group are separate entities. Travelers is headquartered in New York City, while The Hartford is based in Hartford. They compete in the property and casualty insurance market and have different ownership structures. Travelers is a publicly traded company, while The Hartford operates as a mutual company owned by its policyholders.

Yes, Phoenix Insurance Company is a subsidiary of Travelers.

Yes, indeed. Phoenix Insurance Company is a wholly owned subsidiary of Travelers, operating under its umbrella of property and casualty insurance brands. Phoenix specializes in auto and home insurance, particularly in New England and the Mid-Atlantic regions. As a subsidiary, it operates under Travelers’ financial strength and claims service standards. Policyholders with Phoenix coverage can access Travelers’ network of repair shops, customer service centers, and digital tools. Phoenix keeps its own branding but leverages Travelers’ scale and resources.

No, Travelers Insurance is not owned by MetLife.

No. Travelers Insurance and MetLife are separate companies in the insurance industry, each with its own ownership structure and market focus. MetLife is a life insurance and annuities powerhouse, while Travelers specializes in property, casualty, and risk management insurance. Both companies compete in some commercial lines but operate independently. Travelers is publicly traded on the NYSE (NYSE: TRV), while MetLife trades under the ticker MET. Their headquarters are also in different cities—New York City for Travelers, and Warwick, RI (with MetLife’s operational headquarters there).

No, Hartford and Travelers are not the same company.

No. The Hartford and Travelers Insurance are two distinct companies with their own histories, ownership structures, and business models. The Hartford, headquartered in Hartford, Connecticut, operates as a mutual company owned by its policyholders, while Travelers is a publicly traded corporation based in New York City. Both firms compete in the property and casualty insurance market but maintain independent operations, financial systems, and customer service networks. They’re often compared due to their shared Connecticut heritage and deep industry roots.

Travelers Insurance is a provider of property and casualty insurance, including auto, home, business, and specialty lines.

Travelers Insurance is a leading provider of property and casualty (P&C) insurance in the U.S. and Canada. Its core offerings include auto insurance, homeowners insurance, renters insurance, and business insurance (including workers’ compensation and general liability). Travelers also offers specialty products like marine, aviation, and cyber liability insurance. As of 2026, the company serves over 10 million policyholders across the U.S. and Canada, providing coverage tailored to individuals, families, and businesses of all sizes.

As of 2026, Alan D. Schnitzer has served as CEO of Travelers.

As of 2026, Alan D. Schnitzer continues to serve as Chairman and Chief Executive Officer of Travelers Companies, Inc. He’s been at the helm since December 1, 2015, and joined Travelers way back in 1995. Schnitzer has held leadership roles across legal, corporate affairs, and executive management. Under his guidance, Travelers has boosted its digital capabilities, improved customer experience, and maintained strong financial performance. His compensation and leadership strategy are detailed in the company’s annual proxy statement filed with the U.S. Securities and Exchange Commission.

Citi (Citicorp) is headquartered at 388 Greenwich Street, New York, NY 10013.

Citi’s U.S. headquarters is located at 388 Greenwich Street, New York, NY 10013, right in the heart of Manhattan’s Financial District. This address is also known as 100 Greenwich Street, serving as the global headquarters for Citigroup Inc. While Citi operates thousands of branches and offices across the U.S., its corporate and executive leadership team is based here. The building is a modern financial hub with LEED Gold certification for sustainability. Customers can visit Citi branches or use digital banking tools for account management.

Travelers was sold by Citigroup in 2002.

Travelers was spun off from Citigroup in 2002, completing a separation that began after the 1998 merger of Travelers Group and Citicorp. The 2002 divestiture allowed Travelers to return to operating as an independent, publicly traded company focused solely on property and casualty insurance. The split was driven by regulatory changes, strategic realignment, and the need for each company to pursue its distinct business model. Since then, Travelers has grown into one of the largest P&C insurers in the U.S., while Citigroup has focused on global banking and financial services.

Citicorp’s headquarters is located at 388 Greenwich Street, New York, NY 10013.

Citicorp, the primary banking subsidiary of Citigroup, is headquartered at 388 Greenwich Street, New York, NY 10013. This address serves as the global headquarters for Citigroup Inc., one of the largest financial services companies in the world. The building houses executive offices, corporate functions, and global business units. Citigroup operates in over 160 countries and territories, with a major U.S. presence in New York, Chicago, Miami, and San Francisco. The company’s stock trades on the NYSE under the ticker C.

Travelers Insurance extended its business into Canada in 1999.

Travelers officially extended its business into Canada in 1999 by establishing a subsidiary called Travelers Insurance Company of Canada. This expansion allowed the company to serve Canadian customers with auto, home, and business insurance products. As of 2026, Travelers operates in all Canadian provinces and territories, offering coverage through a network of brokers and digital platforms. The Canadian unit complements Travelers’ U.S. operations and contributes to the company’s international growth strategy. For Canadian policyholders, claims and support are available through local service centers and the Travelers Canada website.

Yes, Travelers maintains an A (Strong) financial rating from major rating agencies as of 2026.

Yes. As of 2026, Travelers maintains strong financial ratings from leading agencies: A+ (Strong) from Fitch Ratings, AA- (Very Strong) from S&P Global, and A1 (Good) from Moody’s. These ratings reflect the company’s solid capital position, consistent profitability, and ability to meet policyholder claims. A strong financial rating is critical for customers, as it signals reliability in paying claims—especially after events like natural disasters. Policyholders can view the latest ratings on each agency’s website or in Travelers’ annual reports.

Travelers refers to Travelers Companies, Inc., a U.S. property and casualty insurance company.

“Travelers” is shorthand for Travelers Companies, Inc., a Fortune 100 company based in New York City. It’s one of the largest providers of property and casualty insurance in the U.S., offering auto, home, business, and specialty insurance products. The company operates through several subsidiaries, including Travelers Indemnity Company and Travelers Property Casualty Company of America. Travelers is known for its red umbrella logo, a history dating back to 1864, and rock-solid financial stability. It’s publicly traded on the New York Stock Exchange under the ticker TRV.

The premium for Travelers’ first unofficial business policy was two cents.

The premium for Travelers’ first recorded accident insurance policy, issued by founder James Batterson in 1864, was two cents. This policy covered a four-block walk home and marked the beginning of accident insurance in the U.S. While it might seem quaint by today’s standards, this tiny transaction laid the foundation for Travelers’ future growth into a major insurer. The company later formalized its offerings and expanded into life, auto, and business insurance. Today, premiums vary widely based on coverage type, risk profile, and location—auto insurance premiums, for example, average $1,700 annually nationwide as of 2026.

The Standard Fire Insurance Company is a subsidiary of Travelers.

The Standard Fire Insurance Company is a wholly owned subsidiary of Travelers Companies, Inc. This subsidiary specializes in property insurance, including homeowners and fire insurance policies. It operates under Travelers’ financial strength and claims service standards, offering coverage in multiple states. Policyholders with Standard Fire Insurance can access Travelers’ network of agents, digital tools, and customer support. The company’s history dates back to the 19th century, and it was acquired by Travelers as part of its expansion into property insurance lines.

Travelers started its business on April 1, 1864.

Travelers started its business on April 1, 1864, when James Batterson issued the first recorded accident insurance policy in the U.S. This milestone marked the beginning of the company’s continuous operation for over 160 years. Within a year, Travelers expanded into life insurance, becoming the first U.S. company to offer multiple insurance types. The company’s early growth coincided with the rise of the railroad and industrial age, when demand for accident and property insurance surged among businesses and travelers.

Recent Travelers acquisitions include Sureify Labs (2023) and Corvus Insurance (2021).

In recent years, Travelers has made strategic acquisitions to expand its digital and specialty insurance capabilities. In 2021, it acquired Corvus Insurance, a tech-focused specialty insurer offering cyber liability and property insurance. Then in 2023, Travelers acquired Sureify Labs, a provider of digital insurance distribution technology. These moves support Travelers’ push into data-driven underwriting, InsurTech partnerships, and faster customer experiences. As of 2026, the company continues to review opportunities to enhance its product offerings and geographic presence through targeted acquisitions. Travelers’ M&A strategy is disclosed in its annual reports and investor presentations.

The Travelers Companies, Inc. is incorporated in Minnesota.

Yes, Travelers Companies, Inc. is officially incorporated in Minnesota. The company primarily operates in the fire, marine, and casualty insurance business across all 50 U.S. states.

In 1998, the Travelers Group merged with Citicorp to form Citigroup. Travelers was later spun off as an independent company in 2002. Citigroup owns Citicorp, the holding company for Citibank, along with several international subsidiaries.

Here’s the timeline: In 1998, the Travelers Group merged with Citicorp to form Citigroup. But by 2002, Travelers was spun off as an independent company again. Citigroup, meanwhile, owns Citicorp—the holding company for Citibank—and several international subsidiaries. It’s a classic case of corporate restructuring in the financial services world.

Travelers was founded in 1864, while The Hartford was founded in 1810. Both are widely trusted companies, but which offers the discounts, services, and customer ratings that matter most to you?

Yes, Phoenix Insurance Company is a subsidiary of Travelers.

Travelers Life and Annuity Company was acquired by MetLife in 2005, the third-largest life insurance company in the United States.

Yes, that’s correct. Travelers Life and Annuity Company was acquired by MetLife in 2005. MetLife is the third-largest life insurance company in the United States, and this acquisition expanded its offerings in the life and annuity space.

Travelers was founded in 1864, while The Hartford was founded in 1810. Both are widely trusted companies, but which offers the discounts, services, and customer ratings that matter most to you? Compare them below to see how they stack up.

Travelers was founded in 1864, while The Hartford traces its roots back to 1810. Both are industry giants with strong reputations, but they offer different discounts, services, and customer experiences. Compare them side by side to see which one fits your needs best. You might also want to explore where to buy travelers cheques in London if you're planning an international trip.

With over 165 years in the business, Travelers has earned a reputation as one of the best property casualty insurers in the industry. The company’s focus on taking care of customers drives its success.

Travelers has been in the insurance game for over 165 years, and it’s built a solid reputation as one of the best property and casualty insurers out there. What sets it apart? A relentless focus on customer care. That commitment has driven its success and kept policyholders coming back for decades.

Alan D. Schnitzer has served as CEO since December 1, 2015.

Alan D. Schnitzer has been at the helm as CEO since December 1, 2015. He joined Travelers in 1995 and has held various leadership roles across legal, corporate affairs, and executive management. Under his guidance, Travelers has strengthened its digital capabilities and customer experience while maintaining strong financial performance.

As of September 2020, Citibank’s U.S. branches are primarily located in major metropolitan areas, including New York, Los Angeles, San Francisco, Sacramento, San Diego, Washington DC, Las Vegas, Miami, and Chicago. California hosts the majority of these branches, with 292 locations statewide.

As of September 2020, Citibank’s U.S. branches are concentrated in major metropolitan areas. You’ll find them in New York, Los Angeles, San Francisco, Sacramento, San Diego, Washington DC, Las Vegas, Miami, and Chicago. California has the most branches, with 292 locations statewide.

In 1998, the Travelers Group merged with Citicorp to form Citigroup. When expected synergies didn’t materialize, Citigroup spun off Travelers Property and Casualty into a subsidiary in 2002. In 2005, Citigroup sold Travelers Life and Annuity to MetLife.

Here’s the breakdown: In 1998, the Travelers Group merged with Citicorp to form Citigroup. When the expected synergies didn’t pan out, Citigroup spun off Travelers Property and Casualty as a subsidiary in 2002. Then in 2005, Citigroup sold Travelers Life and Annuity to MetLife. It’s a classic case of corporate restructuring in the financial services world.

Citigroup’s headquarters is in New York, NY.

Citigroup’s headquarters is located in New York, NY. That’s where you’ll find its executive offices, corporate functions, and global business units.

St. Paul Fire and Marine Insurance Company launched operations in Canada in 1928, while Travelers Guarantee traces its roots in the country back to 1988. In 2012, Travelers Guarantee Company of Canada changed its name to Travelers Insurance Company of Canada.

Travelers’ presence in Canada has deep roots. St. Paul Fire and Marine Insurance Company launched operations there in 1928, while Travelers Guarantee started in 1988. Then in 2012, Travelers Guarantee Company of Canada rebranded to Travelers Insurance Company of Canada.

On May 5, 2021, Fitch Ratings—Chicago—affirmed the ‘A+’ Issuer Default Rating (IDR) of The Travelers Companies, Inc. (NYSE: TRV) and the ‘AA’ Insurer Financial Strength (IFS) ratings on TRV’s insurance company subsidiaries.

On May 5, 2021, Fitch Ratings in Chicago affirmed The Travelers Companies, Inc.’s (NYSE: TRV) ‘A+’ Issuer Default Rating (IDR) and the ‘AA’ Insurer Financial Strength (IFS) ratings on its insurance company subsidiaries. These strong ratings reflect Travelers’ solid financial position and ability to meet policyholder obligations.

The origins of the Traveler are unknown. It was first discovered on Mars, where humanity encountered it. This encounter sparked a Golden Age, allowing humans to migrate from Earth and colonize other planets within the Solar System.

The origins of the Traveler are a mystery. It was first discovered on Mars, where humanity encountered it. This encounter sparked a Golden Age, enabling humans to migrate from Earth and colonize other planets within the Solar System. (Yes, this is sci-fi lore, not insurance trivia.)

James Batterson was asked how much he’d charge to insure a four-block walk home. His answer? “Two cents.” Today, that two-cent “premium” is a cherished souvenir at Travelers. Batterson served as president from the company’s founding on April 1, 1864, until his death in 1901.

James Batterson was asked how much he’d charge to insure a four-block walk home. His answer? “Two cents.” That tiny premium is now a cherished souvenir at Travelers. Batterson served as president from the company’s founding on April 1, 1864, until his death in 1901.

The Standard Fire Insurance Company is owned by parent organizations.

The Standard Fire Insurance Company is owned by parent organizations, operating as part of the Travelers family of insurance companies.

The Travelers Insurance Company was founded in 1864 by James Batterson. That year, it sold the first accident insurance policy in the United States. In 1865, it began selling life insurance, becoming the first company in the country to offer more than one type of insurance.

The Travelers Insurance Company was founded in 1864 by James Batterson. That year, it sold the first accident insurance policy in the United States. In 1865, it expanded into life insurance, becoming the first U.S. company to offer multiple insurance types.

In a proposed $70 billion merger announced Monday, Travelers Group Inc. and its red umbrella—which helped put Hartford on the map—would expand financial services worldwide. The merger involved Travelers Group and Citicorp, pending approval by federal regulators and shareholders. At the time, it was expected to be the largest merger in history.

Back in the day, there was a proposed $70 billion merger that would have combined Travelers Group Inc. and Citicorp. The deal, which involved Travelers Group and Citicorp, was expected to be the largest merger in history at the time. It was all pending approval by federal regulators and shareholders. (Spoiler: The merger eventually led to Citigroup, but Travelers was spun off later.)